65%
Higher LTV
40%
Lower Churn
2.5x
Conversion Rate
01 / The Challenge
Identifying the Friction
Pawsome Pets had high customer acquisition costs ($47/customer) but low retention. Generic email marketing failed to engage pet owners who have specific needs based on their pet's breed, age, and health conditions.
02 / The Solution
Intelligent Intervention
Implemented a hyper-personalized Pet Profile Engine that creates digital profiles for each pet. The system predicts when food and medications will run out, suggests age-appropriate toys, and sends breed-specific health tips.
Pet Profile Intelligence
Subscription Optimization
Breed-Specific Recommendations
Health Milestone Alerts
"The AI reminded a customer to switch to senior dog food before they even realized their golden retriever was aging. That's the kind of service that builds loyalty."
Amanda Foster
CMO, Pawsome Pets Co.
Analysis Provided By
Sarah Chen
Head of ProductSarah bridges the gap between deep tech and user experience. She champions "Invisible AI"—interfaces that feel magic, not mechanical.
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